Toronto’s new recycling program faced delays as Circular Materials CEO blamed the Jan 1 rollout timing for uncollected bins across the city
CEO Addresses Recycling Bin Collection Issues in Ontario
The CEO of Circular Materials, the recycling company for Ontario, blames the timing of the rollout for bins still on some Toronto sidewalks. The new collection began on January 1.
Circular Materials took over the collection of recyclables for single-family homes, most multi-residential buildings, schools, long-term care facilities, and retirement homes across the province.
CEO Allen Langdon told CBC Radio’s Metro Morning that the timing, set by the province, was not ideal. He stated, “You’re coming right out of the holiday season, you’ve got inclement weather, you’re going to have the heaviest collection days of the year.”
Collection Areas Affected
Some areas with uncollected blue bins include those west of Yonge Street, from the Humber River east to Yonge Street, and extending from Steeles Avenue south to Lake Ontario. Homes east of Yonge Street, from Yonge Street east to Victoria Park, were also affected.
Despite initial challenges, Langdon said the goal is to make the transition smooth. He noted it “wasn’t acceptable” that some bins were not picked up.
Progress and Public Response
Langdon mentioned that Circular Materials has made progress in recycling bin collection with help from GFL Environmental Inc. He said, “What I’m hearing anecdotally is things seem to be running smoothly.”
Ontario Premier Doug Ford commented on the rollout, stating, “There’s always little kinks and bumps in the road, but [Circular Materials is] getting it together.”
Public Inquiries and Complaints
A city spokesperson reported that the 311 phone line transferred 3,435 calls to Circular Materials between January 1 and January 6. On January 5, 804 people called the line for assistance.
Midtown resident Cheryl Chapman expressed frustration, saying, “It’s a nuisance. I have three bags sitting here that won’t fit in my recycling.”
Another resident, Raina Carrie, reported being on hold for over 45 minutes when she called for help.
Political Reactions
New Democratic Party MPP Kristyn Wong-Tam criticized the timing of the rollout, stating that January 1 is not ideal for new government initiatives. She added, “This government is breaking a system that largely worked.”
Wong-Tam noted that many families have limited space for recyclables, especially in cold conditions.
Summary of Key Facts
| Date | Event | Details |
|---|---|---|
| January 1 | New Collection Rollout | Circular Materials took over recycling collection in Ontario. |
| January 5 | Public Inquiries | 804 calls to 311 for recycling issues. |
| January 6 | Total Calls | 3,435 calls transferred to Circular Materials. |







